Data recovery from eMMC

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KenLowe
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Data recovery from eMMC

Post by KenLowe » Tue Nov 27, 2018 12:32 pm

I've got a water damaged ASUS e402s notebook that won't power up. I would like to recover data from the notebook, but unfortunately the storage device is not removable. It's a soldered in Samsung KLMBG4GEND-B031 32gb eMMC. What's the best way to quickly recover data from this device? Looks to be quite a specialised task (desoldering BGA device, clean up pins, insert into special carrier and read on PC). Any recommendations for data recovery specialists that could do this for me, but won't charge the earth?

Edit: Updated with correct eMMC model number.
Last edited by KenLowe on Tue Nov 27, 2018 10:28 pm, edited 1 time in total.

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dgrubb
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Re: Data recovery from eMMC

Post by dgrubb » Wed Nov 28, 2018 8:54 pm

It almost sounds like it'd be easier to figure out how to repair the water damage than go through all that, depending on the extent of the damage.

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KenLowe
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Re: Data recovery from eMMC

Post by KenLowe » Wed Nov 28, 2018 10:53 pm

You might be right there! Trouble is I don't actually know what's failed. It just won't power up any more.

Whilst not particularly cheap, I found the following site, and it looks like they might be able to do the job for me.

https://www.fonefunshop.com/Android-Sma ... rvice.html

The eMMC used in the ASUS is the same as is used in many Android phones.

Lesson here about backing up data!

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CMcDougall
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Re: Data recovery from eMMC

Post by CMcDougall » Wed Nov 28, 2018 11:17 pm

^£167 :shock:

check it may be auto backups to the 'cloud' would be a good start.

leave on top of radiator /boiler for a few days, then point at it, make angry faces, then it *should* come on! 8)
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KenLowe
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Re: Data recovery from eMMC

Post by KenLowe » Thu Nov 29, 2018 12:50 am

It isn't actually my notebook, but I'm told that there definitely wasn't any cloud (or local) backup. Lesson learned there, I guess.

I've stripped the notebook down, removed the logic board, cleaned it up as best as I can, and allowed it (and all the other components) to completely dry out, but it still doesn't work when all reconnected.

Professional data recovery is not cheap! However, the value of the lost data is probably greater than the recovery price, so the owner is willing to pay that much to recover the data (and also pay for a new notebook).

If anyone knows of a cheaper data recovery solution, then please shout up.

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KenLowe
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Re: Data recovery from eMMC

Post by KenLowe » Thu Dec 06, 2018 10:10 am

So, I sent the logic board away to the company that I linked earlier, and I must say, I have been very impressed with the service. Received a USB stick back from them yesterday with the entire emmc disk structure copied across. From that I have managed to recover all the critical files from the C:\Users folders. For some reason files in the other folders appear to be corrupt, but I'm working with them on that. It's not a major issue for me, but it would be nice to recover everything. All in cost £150 (inc VAT). Not cheap, but there are others out there that will charge a hell of a lot more for the same service!

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